How to connect my Windows laptop to eduroam

You will need to know your 台湾六合彩开奖记录 username and password before you can start this process.

Please follow the below instructions to connect to the eduroam network either

  1. for the first time, or
  2. if you are returning AND you have already removed any previous eduroam certificates

For instructions on to removing a previous eduroam certificate, please click . 

Step 1: Connect to setup-wifi network

Open your list of available networks from the bottom right of your taskbar and select “setup-wifi”. (You may see a message saying “setup-wifi has no internet access”. You can ignore this)

NOTE – if you are unable to find the setup-wifi network, trying moving to a slightly different location on campus. You should find it without having to move too far. 

Step 2 : Visit the Cloudpath website

When you have connected to the setup-wifi network, follow the steps below.  

  • Open Google Chrome (other browsers may not allow the Cloudpath process to run) 
  • Visit or click the “Cloudpath site” button below 
  • Enter your 台湾六合彩开奖记录 username and password 
  • Click Continue

Step 3 : AUP 鈥� Acceptable use policy

Tick the box to confirm that you agree to the AUP, then click the “Accept AUP” button.

Step 4: Add your device

SETTING UP A NEW DEVICE FOR THE FIRST TIME

Give your device a suitable name, e.g. Dell laptop, then click Continue.

RECONNECTING A DEVICE WHICH HAS PREVIOUSLY CONNECTED TO EDUROAM

Select the appropriate device name from the list, then click Continue.

Step 5: Cable connection

Does your device have a Wired Ethernet Port?

You will now be prompted to select whether your device has a Wired Ethernet Port. Select "No" even if your device does have one.

Step 6 : Configure Your Device

Click the Download for Windows button.

Now double-click on the downloaded file to open it.

Step 7 : Run the application

A pop-up box will appear – click Run.

The Cloudpath Loader will begin.

You will be asked to confirm that you want to install – click Yes.

 

Step 8 : Successful connection to eduroam

If the connection is successful, you will see two green ticks, as shown. Your device will now be connected to the eduroam, and will reconnect automatically in future.

If you DO NOT see two green ticks at this point, please contact IT Services.

If you DO see two green ticks, but your device does not automatically connect to eduroam:

  • Open Wi-Fi settings 
  • Click on the eduroam Wi-Fi (if it hasn’t already selected)
  • Wait for it to connect

Step 9: Forget setup-wifi

Once connected to eduroam, you should forget the setup wi-fi network. This will ensure your computer does not try to connect to it again in future.

  • Click on the Start Windows menu button in the bottom left corner
  • Click on the cog icon for "Settings"
  • Click on the "Network & Internet" menu
  • Click on the "Wi-Fi" menu on the left
  • Click on "Manage known networks"
  • Click on "Setup-WiFi" and click "Forget"

Troubleshooting common problems

When connecting your Windows laptop to the Wi-Fi the can be a number issues that can cause problems. Below is a list of the most common fixes to try:

  • Check the time and date settings - this can occur if you have been abroad and not updated your time zone
  • Windows S mode - will not allow Cloudpath to install and configure. You can switch out of this mode following the instruction via the link below